Green
Tree Press, Inc.
3603 W. 12th Street
Erie, PA 16505-3552
1-800-834-3888 (Customer Service, 9 a.m. to 4:30 p.m., M-F Eastern time)
1-814-833-6353 – (Business Line, 9 a.m. to 4:30 p.m., M-F Eastern time)
Green Tree Press publishes self-help
and how-to books that educate consumers on subjects such
as computers, exercise and nutrition, weight loss, study
guides, business opportunities and many other topics.
All of the books explain difficult and complex subjects in everyday language using simple and plain English that all readers can easily understand. Green Tree Press books are easy to follow and easy to understand.
Since its founding in 1974, Green Tree Press has had millions of satisfied customers. Its most recent best-seller, Computer Friendly!, has sold more than 1.3 million copies.
Green Tree Press prides itself on its money-back guarantee and superior customer service.
Our guarantee: Any book sold by Green Tree Press carries an unconditional guarantee. When you purchase any book or any other product from Green Tree Press, we want you to be completely satisfied. Use any of our books or products up to one full year. If, for any reason, you are not completely satisfied with the book or product you purchase from Green Tree Press, simply return it to us for a full refund. We will refund your purchase price and your original shipping and handling costs.
Our customer service: Customer service at Green Tree Press is second to none in the publishing business. The average tenure of the company’s customer service representatives is 11 years, and many have worked at Green Tree Press more than 20 years. The company’s customer service philosophy follows the Golden Rule: “We conduct business with others the way we would want to be treated.”
Our home: Green Tree Press is located in Millcreek, Pennsylvania, a suburb of Erie, Pennsylvania. Erie is a great city located on a Great Lake, and is known for the friendliness of its people, its hardy winters, and the beauty of its sunsets.
Memberships: The company belongs to many business associations including the Erie Regional Chamber and Growth Partnership, and the Manufacturer’s Association of Northwestern Pennsylvania.
Our community activities: Green Tree Press and its employees also contribute money and time to many charitable causes. These include United Way, the American Red Cross, the American Cancer Society, our local zoo and many others. Green Tree Press employees are particularly involved in CASA – Court Appointed Special Advocates. These are specially trained volunteers who advocate for abused and neglected children. The Erie County CASA Office is part of the national CASA organization.